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Strategic Customer Care - Building Customer Loyalty Workshop

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Name: Strategic Customer Care - Building Customer Loyalty Workshop
Date: January 23, 2020
Time: 10:00 AM - 11:00 AM EST
Event Description:
Visit our monthly workshop to learn about our new program – Strategic Customer Care at Sandler Training in Troy.

Join us on the fourth Thursday of the month .
Every manager hires friendly, helpful employees for the front line of their company. But do we really know what are people are saying to our hard-earned customers every day? Listen in on their conversations and you may find that they …

Are always busy, but rarely productive
Are missing sales opportunities due to a ‘that’s not my job’ attitude
Over-promising in order to make customers happy short term, but causing problems long term
Causing friction internally due to poor communication skills and misunderstandings
Are good employees but are leaving your company because of supervisory issues

Join us for a Round Table discussion with other Owners, Presidents and Managers on...

Why Customers Leave, And What To Do About It!

 


More details can be found on our websitehttp://www.meier.sandler.com/Customer Care
Please let me know if you are interested in joining us, or registering your staff.
?contact - Susan Rafftery
?               susan.rafftery@sandler.com

                  248.688.9805
We’d be honored if you’d join us!                                                   

 
Location:
Sandler Training, 100 W Big Beaver Rd, Suite 100, Troy, MI 48084
Date/Time Information:
the 4th Thursday of each month at 10am
Contact Information:
Susan Rafftery Director of Client Services / Strategic Customer Care Specialist Sandler Training 100 West Big Beaver Rd, Suite 100 Troy, MI 48084 248-688-9805 Office susan.rafftery@sandler.com
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