Strategic Customer Care - Building Customer Loyalty Workshop
Join us on the fourth Thursday of the month .
Every manager hires friendly, helpful employees for the front line of their company. But do we really know what are people are saying to our hard-earned customers every day? Listen in on their conversations and you may find that they …
Are always busy, but rarely productive
Are missing sales opportunities due to a ‘that’s not my job’ attitude
Over-promising in order to make customers happy short term, but causing problems long term
Causing friction internally due to poor communication skills and misunderstandings
Are good employees but are leaving your company because of supervisory issues
Join us for a Round Table discussion with other Owners, Presidents and Managers on...
Why Customers Leave, And What To Do About It!
More details can be found on our website: http://www.meier.sandler.com/Customer Care
Please let me know if you are interested in joining us, or registering your staff.
?contact - Susan Rafftery
We’d be honored if you’d join us!