Benefits & Payroll Specialist

Chief Financial Credit Union
Job Description
To provide administrative support to the Human Resources Department in a variety of areas with a primary focus on employee benefits and payroll support.
Essential Functions & Responsibilities
  • Performs all duties related to employee benefit enrollment, claim issues, plan changes, life status changes; responds to inquiries from all employees on plan provisions, benefits enrollments, status changes and other general benefit inquiries.
  • Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA. Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
  • Responds to 401(k) inquiries from employees relating to enrollments, plan changes and contribution amounts; manages the annual catch-up contribution enrollment.
  • Ensures the accuracy of all benefits enrollments in the HRMS to provide vendors with accurate eligibility information; assists with the open enrollment process.
  • Maintains compliance with state and federal benefit laws and regulations. Assist and support timely filings of all benefit plans ans testing. Stay current on all state and federal regulations that effect HR policies and apply required changes to company policies; distribute to all employees.
  • Serves as backup with regard to payroll processing responsibilities which include payroll preparation, transmission, and audit of reports; updates human resources database with payroll and benefit information.
  • Performs other job related duties as assigned.

Performance Measurements
  • To carry out assigned responsibilities with minimum number of errors according to established
  • department standards.
  • To provide informed, professional and accurate service and support to all members and associates.
  • To ensure all salary and benefit functions relating to job are in compliance with organizational policies and relevant regulations.
  • To maintain a good working knowledge of all salary and benefit regulations, federal and state,
  • pertaining to position.
  • To troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.
  • To ensure all entries made in Human Resource and Payroll database are error free.

  • Two years to five years of similar or related experience. Preference given to those with previous experience working in a benefit and payroll position.

  • (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
Interpersonal Skills
  • A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.
  • Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others.
  • Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
  • This position does not require daily, face-to-face interaction with members of the credit union.
Other Skills
  • Knowledge and proficient use of Microsoft computer applications to include Word and Excel; effective verbal and written communication skills; ability to maintain confidentiality of information as appropriate.
  • Experience with payroll procedures, knowledge of worker's compensation procedures and state regulations.
  • Experience with STD, LTD, FLSA, FMLA and ADA required.
  • Must be capable of operating all types of office equipment including computer, copy machine, fax, and telephone.

Physical Requirements
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee frequently is required to stand; walk; use hands to process work; and reach with hands and arms.
  • This position requires the ability to occasionally lift office products and supplies weighing up to 20 pounds.
Work Environment
  • This job operates in a professional office environment within the credit union Headquarters.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • May require travel to off-site credit union locations or training events (i.e. conferences, seminars, enrollment events).
Contact Information